Privacy Policy
App: VoltDoctor |
Effective: 2026-03-05
This Privacy Policy explains how Service MG
(“we”, “us”) collects, uses, and protects information when you use
VoltDoctor.
Information We Collect
- Information you provide: device details you enter for troubleshooting (e.g., inverter model, battery type, symptoms).
- Diagnostics/usage data (optional): basic app usage analytics and crash logs to improve stability.
- Support communication: if you contact us, we may store your message and contact details.
How We Use Information
- To provide troubleshooting flows and recommendations.
- To improve app performance, reliability, and user experience.
- To respond to support requests and resolve issues.
Data Sharing
We do not sell your personal data. We may share limited data with service providers
(e.g., analytics or crash reporting) strictly to operate and improve the app.
Data Retention
We retain information only as long as necessary for the purposes described above,
or as required by law.
Security
We use reasonable administrative and technical safeguards to protect your information.
However, no method of transmission or storage is 100% secure.
Children’s Privacy
The app is not intended for children under 13. We do not knowingly collect personal data from children.
Your Choices
- You can stop using the app at any time.
- If analytics/crash reporting is enabled, you may be able to disable it in the app settings (if available).
- You may request deletion of support conversations by contacting us.
Contact Us
If you have questions, contact:
support@solarforum.in
Website: https://solarforum.in